Leave It Better Than You Found It: The Quiet Career Advantage in IT
Early in my career, I thought success in IT came from being the fastest problem solver in the room. I wanted to be the person who could jump on any issue, fix it quickly, and move on to the next fire. Speed felt like value. Over time, I learned that speed alone does not build […]
Teaching Tech Without Talking Down: What Seniors and Students Taught Me About Support
Some of the most important lessons I have learned in IT did not come from certifications, tickets, or outages. They came from folding tables in community centers, borrowed extension cords, and long afternoons helping someone unlock their phone for the third time. I volunteer a few times a year at local community tech clinics and […]